Core values ♥
Connection - At Joie Designs, we believe in empowering people and building genuine relationships. Here, everyone is a kindred spirit, from our customers to our contractors to our own families. We prioritize human connection, strive for synergy, and always welcome opportunities to work with other creatives. Wanna collaborate? Visit our Contact page, or use the form below and reach out!
Inclusivity - Joie Designs proudly celebrates diversity and offers inclusive sizing. Beauty comes in many forms, and you’ll find an assortment of available sizes (16” to 22”) for our necklace chains. Because we’re committed to providing you with the right fit. Need help? See our necklace sizing guide or contact us to assist you.
Community - We wouldn’t be where we are today without the generous support of our local community. That’s why Joie Designs actively seeks out ways of giving back. So far, we’ve partnered with Free the Ocean and One Tree Planted to donate a portion of all sales toward restoring our earthly home. If you’re a non-profit organization interested in partnering with us, we’d love to hear from you!
Service - Helping you experience “wow”-worthy customer service is one of our top priorities. We 100% love it when you wear Joie Designs jewellery! So we go the extra mile to make sure you’re 100% satisfied. Lose an earring? Our Lost Earring Promise guarantees that we’ll either replace your missing one or convert your solo earring into a pendant necklace. We do our best to respond to all inquiries within 24 hours.
Quality - Above all, Joie Designs aims for excellence in every aspect of our business. To ensure that each piece of jewellery meets the highest standards, all our creations are nickel-free. And we commit to full transparency regarding the metal content of our alloys. (With that said, there’s no changing the fact that not all skin types react the same to certain metals–no matter how superior the quality!) Read more about our materials and crafting processes in the link above